Insurance Intelligent Cs

• Outcome: Pass
• Latest audit: May 25, 2026, 5:10 AM
• Version:
  3.0.1

Overview

This is a documentation-only insurance customer service skill; the main caution is broad activation and handling sensitive customer data carefully.

Install this only for insurance customer service, claims, renewal, or compliance workflows. Before using it with real customers, add explicit consent prompts, verify current local insurance rules, and strictly control how ID numbers, health details, bank information, recordings, and claim data are collected, retained, and displayed.

SkillSpector (2)

By NVIDIA

Vague Triggers

Medium

• Confidence: 92% confidence
• Finding: The trigger list is very broad and includes many generic insurance terms without clear scope constraints, exclusions, or activation rules. In an agent setting, this can cause the skill to activate on loosely related conversations and start handling policy, claims, or personal-data workflows unexpectedly, increasing the risk of over-collection of sensitive information and inappropriate automated guidance.

Natural-Language Policy Violations

Medium

• Confidence: 84% confidence
• Finding: Mandating Chinese-priority behavior without user opt-in can override user preference and cause the system to respond in an unexpected language. In customer-service and compliance contexts, this can create misunderstandings around consent, disclosures, claims guidance, and privacy notices, especially for multilingual users.

Static analysis

No static analysis findings were reported for this release.

VirusTotal

64/64 vendors flagged this skill as clean.