intercom-conversations

AdvisoryAudited by Static analysis on Apr 30, 2026.

Overview

No suspicious patterns detected.

Findings (0)

Artifact-based informational review of SKILL.md, metadata, install specs, static scan signals, and capability signals. ClawScan does not execute the skill or run runtime probes.

What this means

If installed with a broad Intercom token, the agent can retrieve conversations available to that token.

Why it was flagged

The skill authenticates to Intercom using an access token. This is expected for the stated Intercom-read purpose, but it gives the agent delegated access to the Intercom workspace allowed by that token.

Skill content
tokenAuth: { token: mustEnv("INTERCOM_ACCESS_TOKEN") }
Recommendation

Use the least-privileged Intercom token available, preferably limited to read-only conversation access, and only install where the agent is allowed to view support conversations.

What this means

Customer conversation data may be placed into the agent’s working context and could be reused in later reasoning or responses depending on the host environment.

Why it was flagged

The skill returns full Intercom conversation objects to the calling agent. This is purpose-aligned, but those objects may include customer messages or other sensitive support context.

Skill content
return { ok: true, action: "conversations.find", conversation: convo };
Recommendation

Avoid using this skill in contexts where customer conversation content should not be visible to the agent, and redact or limit queries when possible.

What this means

Installing later may resolve to a newer dependency version than the one originally reviewed.

Why it was flagged

The skill depends on the Intercom client package using a caret version range. This is a normal purpose-aligned dependency, but future compatible versions could be installed unless a lockfile or pin is used.

Skill content
"dependencies": { "intercom-client": "^6.0.0" }
Recommendation

Prefer a lockfile or fully pinned dependency version for reproducible installs.