Missing User Warnings
Medium
- Confidence
- 96% confidence
- Finding
- The dental/medical templates encourage sending health-related follow-up messages by SMS/email and reference a recent visit and service, which can expose protected health information or sensitive treatment context if sent without explicit consent and compliant workflows. In a healthcare context, even seemingly mild reminders can create privacy, regulatory, and trust risks when messages are delivered over insecure channels or to shared/mistyped contact methods.
