Missing User Warnings
Medium
- Confidence
- 93% confidence
- Finding
- The document explicitly instructs retention of interview notes for one year in a research directory, but provides no guidance on consent, minimization, access controls, redaction, or handling of personally identifiable or sensitive customer information. Because interview notes commonly contain names, contact details, opinions, and other sensitive context, this creates unnecessary privacy and compliance risk if the files are exposed, over-retained, or reused beyond their original purpose.
