Zim — Agent Travel Middleware
Use Zim as a travel workflow engine, not a generic search helper. Accept structured or messy travel intent, apply policy and traveler preferences, assemble coherent booking-ready options, and state clearly what is and is not automated.
What this package contains
This skill package includes:
SKILL.md — operating instructions for the skill
scripts/search-flights.sh — Travelpayouts/Aviasales flight search with cached-fare fallback
scripts/search-hotels.sh — hotel deeplink generation for live availability lookup
scripts/search-cars.sh — car rental comparison deeplinks
references/api-guide.md — API/deeplink notes for Travelpayouts and related links
references/agent-to-agent-booking.md — product model and truthfulness rules
zim/ — Python package implementing:
- travel models and itinerary assembly
- policy / approval logic
- traveler preference storage
- CLI commands (
zim flights, zim hotels, zim cars, zim trip, zim preferences, zim policy)
- booking state machine and local booking persistence
- Stripe Checkout session creation for payment collection
- placeholder booking executor that does not complete real supplier reservations
tests/ — package tests
pyproject.toml — Python package metadata and dependency declarations
Do not describe this package as shell scripts only. It contains both shell helpers and a Python application.
Runtime requirements
Require all of the following when using or publishing this skill:
- Python 3.10+
- Standard shell environment for bundled scripts
- Installed command-line tools used by the shell scripts:
- Python packages declared by the package metadata / environment:
pydantic>=2.0
click>=8.0
httpx>=0.25
python-dateutil
stripe>=8.0
- Optional dev/test packages when running tests:
pytest>=7.0
pytest-asyncio>=0.21
respx>=0.21
If a downstream environment expects requirements.txt, generate it from the package metadata or install from pyproject.toml. This package currently declares dependencies in pyproject.toml, not in a checked-in requirements.txt file.
Required environment variables
Declare these explicitly when using the skill:
| Variable | Required | Purpose |
|---|
TRAVELPAYOUTS_TOKEN | Yes for flight/hotel affiliate search | Travelpayouts / Aviasales token used for API access and affiliate attribution |
TRAVELPAYOUTS_MARKER | Yes for production affiliate attribution consistency | Affiliate marker identifier for Travelpayouts deeplinks and tracking |
STRIPE_SECRET_KEY | Yes for payment flow | Stripe secret key used to create and retrieve Checkout Sessions |
STRIPE_WEBHOOK_SECRET | Yes for webhook verification in deployed payment flow | Stripe webhook signature secret |
ZIM_BASE_URL | No | Base URL for Stripe success/cancel redirects; defaults to http://localhost:8000 |
Important notes:
TRAVELPAYOUTS_TOKEN enables the current search scripts.
TRAVELPAYOUTS_MARKER should be treated as required configuration for a production deployment even if some current scripts reuse the token as a marker fallback.
STRIPE_SECRET_KEY should be sk_test_... in the current beta/test setup.
- Live Stripe mode is not a default assumption.
External services and API dependencies
Zim depends on these external services:
Travelpayouts / Aviasales
Used for:
- flight search API calls
- affiliate deeplink generation
- hotel affiliate/search deeplinks
Stripe
Used for:
- hosted Checkout Session creation
- payment status retrieval
- webhook-based payment confirmation flows
Linked booking/search destinations
Zim may generate outbound deeplinks to:
- Aviasales
- Hotellook
- Booking.com
- Google Hotels
- Kayak
- Discover Cars
- Rentalcars.com
- Economy Bookings
These links are for comparison or manual completion unless a real provider executor is added.
Payment and booking boundaries
Be precise about what Zim does today.
Current payment state
- Stripe Checkout integration exists.
- Stripe is currently intended for test mode / MVP flows.
- Live mode requires a verified Stripe account plus proper operational setup.
- Do not imply live payment collection is production-ready unless that has actually been configured and verified.
Current booking execution state
- The bundled
PlaceholderExecutor does not create real airline, hotel, or car rental reservations.
- Zim can create booking-ready options, approval summaries, and payment requests.
- After payment, actual provider reservation automation is still pending unless a real executor is added.
- Do not say
booked in plain language unless supplier-side booking execution truly happened.
Preferred truthful language:
booking-ready options assembled
awaiting approval
payment link created
payment collected; provider reservation still requires execution/manual completion
Avoid false claims like:
your trip is fully booked
payment completed and reservation confirmed
unless a real provider confirmation exists.
Payment-data disclosure
Zim includes payment orchestration via Stripe, but payment-card handling is intentionally limited.
- Zim creates Stripe Checkout Sessions server-side using
STRIPE_SECRET_KEY.
- Zim stores Stripe session IDs, payment status, totals, and related booking metadata.
- Zim attaches booking metadata such as booking ID / trip ID to Stripe objects.
- Zim may prefill customer email into Stripe Checkout.
- Zim does not directly collect, process, or store raw card numbers, CVCs, or full payment method details in the current architecture.
- Card entry is intended to occur on Stripe-hosted checkout pages.
- Webhook verification requires
STRIPE_WEBHOOK_SECRET in deployed flows.
Treat booking/payment metadata as sensitive operational data even though raw card data is not stored by the package.
Quick start
Shell scripts
# Flights
bash scripts/search-flights.sh LHR DXB 2025-12-15 2025-12-20 usd 5
# Hotels
bash scripts/search-hotels.sh "Dubai" 2025-12-15 2025-12-18 usd 10
# Cars
bash scripts/search-cars.sh "Dubai Airport" 2025-12-15 2025-12-18
Python CLI
# Install package locally
python3 -m pip install .
# Search flights
zim flights LHR DXB 2026-04-15 --return-date 2026-04-20 --cabin business
# Search hotels
zim hotels Dubai 2026-04-15 2026-04-20 --stars-min 4
# Search cars
zim cars "Dubai Airport" 2026-04-15 2026-04-20 --car-class suv
# Assemble full itinerary
zim trip LHR DXB 2026-04-15 --return-date 2026-04-20 --mode business --human
WhatsApp Conversational Agent
When handling travel messages on the WhatsApp channel, use the Zim WhatsApp agent for a smoother conversational experience with stateful multi-turn flows (search → select → confirm → book).
How to invoke
bash /home/ubuntu/.openclaw/workspace/zim/scripts/zim-wa.sh "<user message>" "whatsapp:<user_phone>"
This returns JSON: {"response": "...", "success": true/false}
Send the response text back to the user on WhatsApp.
Conversation flow
The WhatsApp agent maintains state per user automatically:
- User sends a natural language travel request → agent returns search results
- User replies with 1, 2, or 3 → agent shows selection summary, asks YES/NO
- User says YES → agent returns booking confirmation + deeplink
- User says CANCEL at any point → resets to fresh search
State persists across calls via SQLite, so multi-message conversations work.
When to use the WhatsApp agent vs direct CLI
- WhatsApp channel messages → use the WhatsApp agent (
zim-wa.sh)
- Structured agent-to-agent requests → use the Python CLI (
zim flights, zim hotels)
- Quick searches for non-chat contexts → use shell scripts (
search-flights.sh)
Agent workflow
Parse into a structured travel object
Extract as many of these fields as possible:
Core trip fields
- traveler name / profile
- mode:
business or personal
- origin city / airport
- destination city / airport
- departure date
- return date
- trip purpose
- total budget or category budgets
Flight fields
- cabin class
- direct only vs flexible
- airline preferences
- refundability / flexibility
- preferred departure window
- no red-eye preference
Hotel fields
- hotel style: luxury / boutique / business / budget
- star minimum
- nightly cap
- neighborhood / landmark / meeting proximity
- chain preference
Car fields
- pickup location
- dropoff location if different
- car type / class
- provider preference
Policy / workflow fields
- approval threshold
- vendor restrictions
- class restrictions
- location radius rule
- whether the agent is allowed to auto-book vs recommend only
If key fields are missing, ask only for the minimum needed to continue.
Convert city names to IATA codes before flight search where needed. Common defaults:
- London → LHR
- Dubai → DXB
- New York → JFK
- Paris → CDG
- Singapore → SIN
- Tokyo → HND/NRT
Convert dates to YYYY-MM-DD.
Business vs personal mode
Apply ranking differently by mode.
Business mode
- prioritize direct flights
- prefer refundable / flexible fares when possible
- keep hotels near the meeting area / business district
- enforce policy caps before presenting results
- optimize for time, reliability, and compliance over small savings
Personal mode
- prioritize price/value unless preferences override
- allow more creative routing
- surface boutique / character-rich stays when relevant
- optimize for experience and fit
Running searches
Use the Python CLI when you want structured JSON for agent consumption. Use shell scripts when you want simple direct output and live deeplinks.
Assemble an itinerary, not disconnected results
Default behavior is to combine flight + hotel + car into a coherent recommendation when the request implies a trip.
Preferred response structure:
- Trip summary
- Recommended flight
- Recommended hotel
- Recommended car (if relevant)
- Why this is the best fit
- Action state — booking-ready / approval-needed / missing info
Presenting results
Flights
- If structured results exist, list airline / route / price / dates / deeplink
- If exact-date results are unavailable, say so clearly and provide nearby cached fare context plus a live Aviasales search link
Hotels
- Present as live hotel search options or structured Python results depending on tool path used
- Explain relevance: proximity, style, business suitability, or value
Cars
- Present comparison links or structured Python results depending on tool path used
- If a car class or airport pickup was requested, say so explicitly
Approval and state handling
When total cost exceeds threshold or any item is out of policy, say approval is required.
When payment has not been started, say so.
When payment link/session exists, say so.
When provider execution is still placeholder/manual, say so.
Preference memory
Surface recurring preferences as durable travel preferences when relevant:
- preferred airlines
- seat preference
- no red-eye
- hotel style
- hotel star floor
- car class
Error handling
- If
TRAVELPAYOUTS_TOKEN is not set, explain that affiliate-linked flight/hotel search cannot run.
- If
STRIPE_SECRET_KEY is not set, explain that checkout session creation cannot run.
- If exact flight results are empty, use nearby cached fares plus a live Aviasales link.
- If hotel APIs are unreliable, prefer working deeplinks over fake structured listings.
- If an external API errors, report it plainly and preserve working manual paths.
References
Read these only when needed:
- API details and deeplink formats:
references/api-guide.md
- Booking model / truthfulness guidance:
references/agent-to-agent-booking.md