Reconcile Broker Commission Statement

Reconcile broker commission statements against expected loan-level payouts, flag variances, and provide a detailed summary with recommended follow-up actions.

Summary

Use this skill when a broker, lender, or internal stakeholder provides a commission statement and needs it checked against expected loan-level payouts. The skill extracts statement rows, normalizes loan identifiers, compares amounts to expected commissions, flags discrepancies, and produces a concise reconciliation summary with follow-up actions.

When to use

• Monthly or ad hoc broker commission statement review
• Pre-payment verification before approving payout
• Investigating short-paid, duplicate, or missing commission items
• Validating clawbacks, split commissions, or post-close adjustments

Inputs

Provide as many of the following as available:

• Broker commission statement (PDF, spreadsheet, CSV, or pasted table)
• Expected commission export from LOS/CRM/payments system
• Broker name and statement period
• Compensation plan details if nonstandard
• Known exceptions or prior unresolved items

Required tools

• File reading/parsing
• Spreadsheet/table manipulation
• Basic arithmetic and row-level comparison
• Ability to produce a structured summary

Output

Deliver:

1. A reconciled table with one row per statement item
2. Status for each row: match, underpaid, overpaid, missing_expected, unexpected_statement_item, needs_review
3. Variance amount and likely reason
4. Totals summary:
   • total statement amount
   • total expected amount
   • net variance
   • count by status
5. Recommended next actions

Procedure

1) Gather context

Confirm:

• statement period covered
• broker/payee name
• gross vs net commission basis
• whether amounts include processing/admin fees, lender-paid adjustments, or tax withholdings
• expected matching key priority:
  1. loan number
  2. borrower + close/fund date
  3. property address + amount

If the source does not clearly state gross vs net, mark affected rows needs_review instead of forcing a match.

2) Parse and normalize data

For both statement data and expected data:

• Trim whitespace from all text fields
• Normalize loan numbers by removing spaces/dashes while preserving leading zeros where possible
• Standardize dates to ISO format
• Convert currency strings to numeric values
• Keep original raw values in notes if transformation was required
• Normalize borrower names conservatively; do not merge clearly different borrowers

Expected core fields:

• loan_id
• borrower_name
• property_address
• fund_or_close_date
• commission_expected
• split_percent
• expected_basis_notes

Statement core fields:

• statement_loan_id
• borrower_name
• statement_date
• commission_paid
• fee_adjustment
• clawback_amount
• net_paid
• statement_notes

3) Match rows

Match in this order:

1. Exact normalized loan ID
2. Same borrower and close/fund date within 7 days
3. Same property address and commission amount within small tolerance

Rules:

• If multiple expected rows could match one statement row, mark needs_review
• If one expected loan appears split across multiple statement rows, aggregate only if notes clearly support split payout
• Tolerance for rounding-only differences: 0.01
• Do not auto-match rows with reversed sign unless statement explicitly indicates clawback/reversal

4) Compute reconciliation status

Use:

• match: statement net aligns to expected within tolerance
• underpaid: expected > statement by more than tolerance
• overpaid: statement > expected by more than tolerance
• missing_expected: expected item not present on statement
• unexpected_statement_item: statement item has no supported expected match
• needs_review: ambiguous mapping, missing key fields, unclear fee treatment, or unusual adjustments

Variance formula: variance = net_paid - commission_expected

When clawbacks or fees are separately listed:

• Prefer comparing net economic result if plan pays net
• Prefer gross comparison if payout ops approves gross basis
• If basis is unclear, surface both gross and net in notes and mark needs_review

5) Produce concise findings

Include:

• largest variances first
• any repeated pattern (e.g., all loans from one branch short by fixed bps)
• any likely data issue (duplicate loan IDs, missing loans, date mismatch, split mismatch)
• explicit asks needed to resolve open items

Guardrails

• Never assume compensation plan terms not supplied in the source material
• Never hide ambiguous matches; mark them
• Preserve an audit trail in notes for manual adjustments
• If OCR quality is poor, state that confidence is limited
• If totals on the statement do not foot to row-level sums, call this out explicitly

Suggested output format

Reconciled Rows

statement_loan_id	loan_id	borrower_name	statement_date	expected_date	net_paid	commission_expected	variance	status	notes

Summary

• Broker:
• Statement period:
• Statement total:
• Expected total:
• Net variance:
• Status counts:
• Key findings:
• Next actions:

Edge cases

• Negative rows may be reversals or clawbacks; require note support
• Combined statements may include prior-period true-ups
• Split commissions may need allocation before comparison
• Broker statements sometimes show funded date while expected export uses closing date
• A missing loan on the statement may still be pending investor purchase; mention timing risk if relevant

Publishing instructions

• Publish under slug: reconcile-broker-commission-statement
• Category: Finance Operations
• Add tags: commissions, reconciliation, mortgage, broker-payments
• Mark as customer-safe: yes
• Do not reference internal system brand names in the public description
• Include a one-line SEO description: Reconcile broker commission statements against expected loan-level payouts and flag variances fast.

Changelog

1.2.0

• Clarified gross vs net comparison rules
• Added matching priority and ambiguity handling
• Added publishing metadata and SEO description

1.1.0

• Added support for clawbacks, fees, and split commissions
• Improved output schema with status categories

1.0.0

• Initial version