v1.0.0

Retention

BenignClawScan verdict for this skill. Analyzed May 1, 2026, 5:31 AM.

Analysis

This instruction-only retention strategy skill is coherent and low risk, but its persuasive cancellation and reactivation tactics should be applied transparently.

GuidanceThis skill appears safe to install as advisory content. Before using its recommendations, review any cancellation, churn-prevention, or reactivation tactics for transparency, fairness, and legal compliance.

Findings (1)

Artifact-based informational review of SKILL.md, metadata, install specs, static scan signals, and capability signals. ClawScan does not execute the skill or run runtime probes.

Abnormal behavior control

Checks for instructions or behavior that redirect the agent, misuse tools, execute unexpected code, cascade across systems, exploit user trust, or continue outside the intended task.

Human-Agent Trust Exploitation

SeverityLowConfidenceHighStatusNote

SKILL.md

Cancel flow optimization:
- Ask reason (required, 4-5 options)
- Offer pause instead of cancel
- Show what they'll lose (data, history, price lock)

The skill includes cancellation-flow and loss-framing tactics. These are purpose-aligned for a retention strategy skill, but they could become user-hostile or manipulative if implemented in a way that adds friction or obscures cancellation choices.

User impactAn agent using this skill may recommend persuasive retention tactics that affect how customers experience cancellation or reactivation flows.

RecommendationUse these tactics only with clear disclosure, truthful messaging, easy cancellation, and compliance with applicable consumer-protection and privacy rules.