{"skill":{"slug":"support-systems","displayName":"Support Systems","summary":"Build and scale customer support for a solopreneur business. Use when setting up support channels, writing help docs, reducing support volume, improving resp...","tags":{"latest":"0.1.0"},"stats":{"comments":0,"downloads":330,"installsAllTime":0,"installsCurrent":0,"stars":0,"versions":1},"createdAt":1772430666420,"updatedAt":1777525520079},"latestVersion":{"version":"0.1.0","createdAt":1772430666420,"changelog":"Initial release of support-systems skill.\n\n- Provides a step-by-step guide to build and scale customer support operations for solopreneurs.\n- Covers support channel selection, help center setup, SLA targets, automation strategies, and self-service tools.\n- Includes ready-to-use templates for common questions and best practices for time management.\n- Offers concrete tooling and automation suggestions to reduce support volume and improve efficiency.\n- Clearly describes prioritization and triage techniques to manage support queue as a solo operator.","license":null},"metadata":null,"owner":{"handle":"jk-0001","userId":"s172spfmwsf80c1ymt8rffcz9h83gbzb","displayName":"Jatin Khatri","image":"https://avatars.githubusercontent.com/u/103896999?v=4"},"moderation":null}