{"skill":{"slug":"support-flow-builder","displayName":"Support Flow Builder","summary":"Turn ecommerce support policies, ticket patterns, and channel context into reusable support flows, agent playbooks, macros, bot handoff logic, and governance...","tags":{"latest":"1.0.0"},"stats":{"comments":0,"downloads":90,"installsAllTime":0,"installsCurrent":0,"stars":0,"versions":1},"createdAt":1776082558305,"updatedAt":1776082613415},"latestVersion":{"version":"1.0.0","createdAt":1776082558305,"changelog":"support-flow-builder 1.0.0 – Initial release\n\n- Provides a documentation-first approach to building ecommerce support flows from policies and ticket patterns.\n- Generates reusable flow maps, agent playbooks, response macros, bot handoff logic, and governance notes.\n- Works with inputs like ticket summaries, support policies, and scenario goals (refunds, returns, delivery delays, etc).\n- Outputs a markdown pack including flow, macros, governance notes, and flags on policy gaps or sensitive cases.\n- Designed for CX leaders, support managers, and ops teams—does not connect to live helpdesks or production systems.","license":"MIT-0"},"metadata":null,"owner":{"handle":"harrylabsj","userId":"s17a8m9q4jybb46cv60h4fxard83hmsn","displayName":"haidong","image":"https://avatars.githubusercontent.com/u/144880725?v=4"},"moderation":null}