{"skill":{"slug":"service-qa-coach","displayName":"Service Qa Coach","summary":"Review support quality for chat, email, phone, social DM, or marketplace service teams. Use when a team needs a QA scorecard, failure-mode analysis, coaching...","tags":{"latest":"1.0.0"},"stats":{"comments":0,"downloads":86,"installsAllTime":0,"installsCurrent":0,"stars":0,"versions":1},"createdAt":1776126407588,"updatedAt":1776128513819},"latestVersion":{"version":"1.0.0","createdAt":1776126407588,"changelog":"Initial release of Service QA Coach.\n\n- Provides structured QA and coaching briefs for support teams across chat, email, phone, social DM, and marketplace channels.\n- Helps define scorecards, isolate likely failure modes, and recommend coaching actions based on user-provided notes.\n- Includes guidance for sampling reviews, calibration rhythms, and team coaching plans without requiring live system access.\n- Delivers clear markdown outputs with QA summary, rubric, failure review, and calibration steps.\n- Emphasizes no access to live tickets or sensitive customer data; all guidance is based strictly on inputs provided.","license":"MIT-0"},"metadata":null,"owner":{"handle":"harrylabsj","userId":"s17a8m9q4jybb46cv60h4fxard83hmsn","displayName":"haidong","image":"https://avatars.githubusercontent.com/u/144880725?v=4"},"moderation":null}