{"skill":{"slug":"self-improving-support","displayName":"Self-Improving Support","summary":"Captures ticket resolution delays, misdiagnoses, escalation gaps, SLA breaches, knowledge gaps, and customer churn signals to enable continuous support impro...","tags":{"latest":"1.1.0"},"stats":{"comments":0,"downloads":85,"installsAllTime":0,"installsCurrent":0,"stars":0,"versions":2},"createdAt":1776114897137,"updatedAt":1776170507592},"latestVersion":{"version":"1.1.0","createdAt":1776169960632,"changelog":"**Version 1.1.0**\n- Added stackability contract for multi-skill installations.\n- Added namespaced logging guidance (`.learnings/support/`) for coexistence with other skills.\n- Added required `Skill: support` metadata field and cross-skill precedence/ownership rules.\n- Clarified hook arbitration model (single dispatcher, dedupe, rate limiting).","license":"MIT-0"},"metadata":null,"owner":{"handle":"jose-compu","userId":"s17bzpdy0evfmqz6nx069npr3n84p7f2","displayName":"José I. O.","image":"https://avatars.githubusercontent.com/u/30682875?v=4"},"moderation":null}