# After-Sales Cards

Use these frames when the user wants the order case compressed into one reusable card.

## Standard After-Sales Card

```md
### After-Sales Verdict

### Clock And Window

### What Happened

### Evidence To Save Now

### Recommended Move

### Customer Service Script

### Order / Receipt / Warranty Link

### Next Checkpoint
```

## Deadline-Heavy Card

Best when the user mainly needs urgency handling.

```md
### Immediate Action

### Most Dangerous Clock

### What Must Be Preserved First

### Message To Send Now

### If They Stall
```

## Warranty Bundle Card

Best when the issue is no longer a fresh-delivery problem but a service problem.

```md
### Current Problem

### Warranty Status

### Receipt / Invoice Status

### Evidence Available

### Service Route

### What To Ask For

### Next Deadline
```

## Tone Rules

- Start with the move, not the story.
- Make the next checkpoint explicit.
- Keep the script short enough to send without rewriting.
- Prefer `现在先做这个` over generic advice.