# Multichannel Sync Plan — Quality Checklist

## Channel Architecture (7 items)
- [ ] All active sales channels listed with monthly volume and revenue share
- [ ] Anchor channel identified with rationale
- [ ] Current sync methods and frequencies documented per channel
- [ ] Integration stack mapped (OMS, ERP, middleware, listing tools)
- [ ] Current pain points quantified (oversell frequency, manual hours, parity violations)
- [ ] Fulfillment method documented per channel (FBA, FBM, 3PL, self-fulfilled)
- [ ] Channel-specific compliance requirements noted (performance metrics, listing rules)

## Inventory Model (8 items)
- [ ] Pool structure defined (single, split, or hybrid) with rationale
- [ ] Source of truth system identified
- [ ] Buffer calculations documented at SKU or category level
- [ ] Channel risk multipliers applied based on penalty severity
- [ ] Safety stock levels defined by SKU segment (hero, core, long-tail)
- [ ] Low-stock throttling rules defined with channel priority order
- [ ] Sync frequency assigned by SKU tier (real-time, near-time, batch)
- [ ] FBA replenishment triggers defined (if applicable)

## Pricing Architecture (8 items)
- [ ] Anchor price defined with source
- [ ] Per-channel pricing differentials documented with rationale
- [ ] MAP/MSRP constraints mapped by brand or category
- [ ] Parity compliance matrix created showing monitoring relationships
- [ ] Promotion pricing rules defined (coupon vs. list price, flash sale protocol)
- [ ] Bundle and kit pricing strategy documented
- [ ] Per-channel margin analysis completed (fees, shipping, returns factored)
- [ ] Clearance sequencing rules established

## Listing Content (7 items)
- [ ] Field-level content mapping created for all channels
- [ ] Sync rules assigned per field (identical, adapted, unique)
- [ ] Source of truth defined for each content field type
- [ ] Content update propagation path documented
- [ ] Channel-specific SEO and formatting requirements noted
- [ ] Image specifications documented per channel
- [ ] Content change checklist created for product updates

## Promotion Coordination (6 items)
- [ ] Pre-launch checklist covers inventory, pricing, and content across all channels
- [ ] Inventory reservation process defined for promotion periods
- [ ] Real-time monitoring plan in place for during-promotion period
- [ ] Post-promotion reconciliation procedure documented
- [ ] Buffer adjustment process defined based on actual promotion data
- [ ] Channel notification requirements mapped (which channels need advance notice)

## Exception Handling (6 items)
- [ ] Oversell response playbook with < 1 hour SLA
- [ ] Price parity violation response playbook with < 4 hour SLA
- [ ] Listing suspension response playbook with < 24 hour SLA
- [ ] Escalation paths defined for each exception type
- [ ] Root cause analysis template included
- [ ] Prevention measures documented for each exception type

## Monitoring and Reconciliation (6 items)
- [ ] Key metrics defined with targets and alert thresholds
- [ ] Real-time monitoring dashboard specified
- [ ] Daily reconciliation process documented
- [ ] Weekly review cadence established
- [ ] Monthly sync health report template created
- [ ] Inventory drift detection and alerting configured

## Usability (5 items)
- [ ] Plan is organized for reference use (find what you need quickly)
- [ ] Channel-specific sections can be read independently
- [ ] Buffer calculations include worked examples
- [ ] Exception playbooks have clear step-by-step procedures
- [ ] Plan includes version date and review cadence