{"skill":{"slug":"insurance-private-ops","displayName":"Insurance Private Domain Ops","summary":"AI-powered insurance private domain operations for China's WeChat ecosystem, including RFM segmentation, churn reactivation, renewal, WeCom CRM, and PIPL-com...","tags":{"latest":"2.0.0"},"stats":{"comments":0,"downloads":69,"installsAllTime":0,"installsCurrent":0,"stars":1,"versions":1},"createdAt":1778494761346,"updatedAt":1778494910999},"latestVersion":{"version":"2.0.0","createdAt":1778494761346,"changelog":"Insurance Private Domain Operations Expert 2.0.0 – Major Update\n\n- Introduces dual-dimension (RFM + lifecycle) customer segmentation model tailored for the China insurance industry.\n- Adds SOP for churned customer reactivation with detailed timing, channel priorities, and talk tracks.\n- Includes comprehensive renewal management playbook for large insurance organizations.\n- Covers 2025-2026 WeChat ecosystem and regulatory trends, including PIPL compliance and new WeCom/AI capabilities.\n- Provides new content operations templates and AI-driven personalized customer journeys.\n- Updated for operation teams managing 3M+ clients and group insurance (惠民保) members.","license":"MIT-0"},"metadata":null,"owner":{"handle":"gechengling","userId":"s17ewqc4f2s6gpcbm88hy7fgvn85kg1g","displayName":"lingfeng-19","image":"https://avatars.githubusercontent.com/u/8140166?v=4"},"moderation":null}