{"skill":{"slug":"ecommerce-returns-reply","displayName":"Ecommerce Returns Reply","summary":"电商客服退换货标准化应答提示词模板。用于生成符合平台售后规则、语气友好且信息准确的 退换货咨询回复。适用场景：(1) 买家咨询退货/换货流程，(2) 买家询问退款时效或运费承担， (3) 买家反馈商品质量问题需退换，(4) 买家对退换货被拒有疑问， (5) 任何涉及退、换、退款、运费险、售后政策的客服应答。 触发...","tags":{"latest":"1.0.0"},"stats":{"comments":0,"downloads":25,"installsAllTime":0,"installsCurrent":0,"stars":0,"versions":1},"createdAt":1777764606857,"updatedAt":1777764706599},"latestVersion":{"version":"1.0.0","createdAt":1777764606857,"changelog":"Initial release: standardized prompt template for e-commerce return/exchange customer service","license":"MIT-0"},"metadata":null,"owner":{"handle":"terrycarter1985","userId":"s17brwfrqyjhbjgadkvar20h8x8492g8","displayName":"terrycarter1985","image":"https://avatars.githubusercontent.com/u/1542987?v=4"},"moderation":null}