{"skill":{"slug":"ecommerce-aftersales-cs","displayName":"ecommerce-aftersales-cs","summary":"电商售后客服规范应答生成。当客服人员需要处理退换货申请、物流异常咨询、售后补偿协商三类高频售后诉求时调用，确保应答话术统一符合品牌服务规范。适用场景：(1)用户提交退换货申请需审核与回复，(2)用户咨询物流延误/丢件/破损等异常问题，(3)用户要求售后补偿或协商赔偿方案。","tags":{"latest":"1.0.0"},"stats":{"comments":0,"downloads":57,"installsAllTime":0,"installsCurrent":0,"stars":0,"versions":1},"createdAt":1778473629835,"updatedAt":1778492895889},"latestVersion":{"version":"1.0.0","createdAt":1778473629835,"changelog":"Initial release: pure prompt skill for e-commerce after-sales CS","license":"MIT-0"},"metadata":null,"owner":{"handle":"terrycarter1985","userId":"s17brwfrqyjhbjgadkvar20h8x8492g8","displayName":"terrycarter1985","image":"https://avatars.githubusercontent.com/u/1542987?v=4"},"moderation":null}