{"skill":{"slug":"ecommerce-after-sales","displayName":"ecommerce-after-sales","summary":"电商售后客服规范应答Skill。用于支撑客服人员快速生成符合品牌服务规范的应答内容，覆盖三类高频售后场景：(1) 退换货申请——用户发起退货、换货、七天无理由等诉求；(2) 物流异常咨询——用户反馈物流停滞、丢件、错件、破损等异常；(3) 售后补偿协商——用户对售后结果不满，要求补偿、赔偿、差价退还等。当用户咨询...","tags":{"latest":"1.0.0"},"stats":{"comments":0,"downloads":26,"installsAllTime":0,"installsCurrent":0,"stars":0,"versions":1},"createdAt":1777764669833,"updatedAt":1777765007365},"latestVersion":{"version":"1.0.0","createdAt":1777764669833,"changelog":"Initial release: e-commerce after-sales customer service prompt skill covering return/exchange, logistics exceptions, and compensation negotiation","license":"MIT-0"},"metadata":null,"owner":{"handle":"terrycarter1985","userId":"s17brwfrqyjhbjgadkvar20h8x8492g8","displayName":"terrycarter1985","image":"https://avatars.githubusercontent.com/u/1542987?v=4"},"moderation":null}