{"skill":{"slug":"customer-service-escalation-kit","displayName":"Customer Service Escalation Kit","summary":"Provides structured workflows to clarify issues, build evidence timelines, draft calm messages, and prepare follow-ups for refunds, disputes, and escalations...","tags":{"latest":"1.0.0"},"stats":{"comments":0,"downloads":102,"installsAllTime":1,"installsCurrent":1,"stars":0,"versions":1},"createdAt":1778267341381,"updatedAt":1778492880688},"latestVersion":{"version":"1.0.0","createdAt":1778267341381,"changelog":"Initial release of Customer Service Escalation Kit.\n\n- Provides a structured workflow for refund, complaint, dispute, and escalation scenarios.\n- Helps users clarify their situation, build evidence timelines, and draft messages.\n- Generates checklists and working artifacts to organize actions and required information.\n- Includes verification steps for accuracy, highlighting gaps and assumptions.\n- Designed for everyday consumers needing practical, actionable guidance.","license":"MIT-0"},"metadata":null,"owner":{"handle":"harrylabsj","userId":"s17a8m9q4jybb46cv60h4fxard83hmsn","displayName":"haidong","image":"https://avatars.githubusercontent.com/u/144880725?v=4"},"moderation":null}