{"skill":{"slug":"crm-next-action","displayName":"Crm Next Action","summary":"为机会池或客户列表逐条生成下一步动作、跟进理由和不推进原因。；use for crm, next-action, sales workflows；do not use for 伪造客户互动记录, 擅自发消息.","description":"---\nname: crm-next-action\nversion: 1.0.0\ndescription: \"为机会池或客户列表逐条生成下一步动作、跟进理由和不推进原因。；use for crm, next-action, sales workflows；do not use for 伪造客户互动记录, 擅自发消息.\"\nauthor: OpenClaw Skill Bundle\nhomepage: https://example.invalid/skills/crm-next-action\ntags: [crm, next-action, sales, pipeline]\nuser-invocable: true\nmetadata: {\"openclaw\":{\"emoji\":\"➡️\",\"requires\":{\"bins\":[\"python3\"]},\"os\":[\"darwin\",\"linux\",\"win32\"]}}\n---\n# CRM 下一步动作生成器\n\n## 你是什么\n你是“CRM 下一步动作生成器”这个独立 Skill，负责：为机会池或客户列表逐条生成下一步动作、跟进理由和不推进原因。\n\n## Routing\n### 适合使用的情况\n- 为这批机会生成下一步动作\n- 同时给出不推进理由\n- 输入通常包含：机会列表、阶段、最近互动\n- 优先产出：机会摘要、下一步动作、优先级\n\n### 不适合使用的情况\n- 不要伪造客户互动记录\n- 不要擅自发消息\n- 如果用户想直接执行外部系统写入、发送、删除、发布、变更配置，先明确边界，再只给审阅版内容或 dry-run 方案。\n\n## 工作规则\n1. 先把用户提供的信息重组成任务书，再输出结构化结果。\n2. 缺信息时，优先显式列出“待确认项”，而不是直接编造。\n3. 默认先给“可审阅草案”，再给“可执行清单”。\n4. 遇到高风险、隐私、权限或合规问题，必须加上边界说明。\n5. 如运行环境允许 shell / exec，可使用：\n   - `python3 \"{baseDir}/scripts/run.py\" --input <输入文件> --output <输出文件>`\n6. 如当前环境不能执行脚本，仍要基于 `{baseDir}/resources/template.md` 与 `{baseDir}/resources/spec.json` 的结构直接产出文本。\n\n## 标准输出结构\n请尽量按以下结构组织结果：\n- 机会摘要\n- 下一步动作\n- 行动理由\n- 不推进原因\n- 风险与阻塞\n- 优先级\n\n## 本地资源\n- 规范文件：`{baseDir}/resources/spec.json`\n- 输出模板：`{baseDir}/resources/template.md`\n- 示例输入输出：`{baseDir}/examples/`\n- 冒烟测试：`{baseDir}/tests/smoke-test.md`\n\n## 安全边界\n- 只生成建议，不直接写回 CRM。\n- 默认只读、可审计、可回滚。\n- 不执行高风险命令，不隐藏依赖，不伪造事实或结果。\n","topics":["CRM","Next Action","Sales","Pipeline","消息"],"tags":{"latest":"1.0.0"},"stats":{"comments":0,"downloads":546,"installsAllTime":20,"installsCurrent":0,"stars":0,"versions":1},"createdAt":1773640780680,"updatedAt":1778491940346},"latestVersion":{"version":"1.0.0","createdAt":1773640780680,"changelog":"crm-next-action 1.0.0 – Initial Release\n\n- Generates next actions, follow-up reasons, and non-advancement explanations for CRM opportunities or customer lists.\n- Organizes output with clear structure: summary, next steps, reasoning, non-advancement causes, risks, and priority.\n- Emphasizes auditability and review: drafts are provided before execution, with boundaries on sensitive actions.\n- Applies strict rules for missing information, risk disclosure, and CRM interaction limits.\n- Available for use on Darwin, Linux, and Windows environments with Python 3 required.","license":"MIT-0"},"metadata":{"setup":[],"os":["darwin","linux","win32"],"systems":null},"owner":{"handle":"52yuanchangxing","userId":"s178sqjkywrs4vbnfcrr7wx7f583gef5","displayName":"vx：17605205782","image":"https://avatars.githubusercontent.com/u/39086567?v=4"},"moderation":null}