{"skill":{"slug":"churn-prevention-2","displayName":"Churn Prevention","summary":"When the user wants to reduce churn, build cancellation flows, set up save offers, recover failed payments, or implement retention strategies. Also use when...","tags":{"latest":"0.1.0"},"stats":{"comments":0,"downloads":323,"installsAllTime":0,"installsCurrent":0,"stars":0,"versions":1},"createdAt":1772687470189,"updatedAt":1777525618994},"latestVersion":{"version":"0.1.0","createdAt":1772687470189,"changelog":"Initial release of the churn-prevention skill, focused on SaaS retention.\n\n- Expert guidance on reducing voluntary and involuntary churn through tailored flows and proactive strategies.\n- Structured cancel flow framework with integrated exit surveys and dynamic save offers.\n- Covers dunning/failed payment recovery and post-cancel win-back best practices.\n- Provides survey and offer templates, practical UI patterns, and best practices for each churn scenario.\n- Includes recommendations for context-gathering to tailor retention advice to any SaaS business.","license":null},"metadata":null,"owner":{"handle":"mrhuang09","userId":"s17a05gnebhc550j5yxsrmhs7983mwgk","displayName":"Victor Huang","image":"https://avatars.githubusercontent.com/u/137679815?v=4"},"moderation":null}