{"skill":{"slug":"bookforge-referral-system-design","displayName":"Referral System Design","summary":"Design an active referral system for a small business. Use this skill when you want to get more referrals, build a referral system, stop relying on word of m...","tags":{"bookforge":"1.0.0","joint-ventures":"1.0.0","latest":"1.0.0","marketing":"1.0.0","referrals":"1.0.0","small-business":"1.0.0","word-of-mouth":"1.0.0"},"stats":{"comments":0,"downloads":76,"installsAllTime":0,"installsCurrent":0,"stars":0,"versions":1},"createdAt":1776866558689,"updatedAt":1776868009992},"latestVersion":{"version":"1.0.0","createdAt":1776866558689,"changelog":"Initial release: Comprehensive referral system design for small businesses.\n\n- Provides step-by-step guidance to audit, create, and implement an active referral system (scripts, timing, and mechanics included).\n- Covers specific referral challenges: asking without desperation, leveraging satisfied customers, and addressing the bystander effect.\n- Includes templates for upfront referral expectation scripts, gift card mechanisms, outreach to joint venture (JV) partners, and profiling complementary businesses.\n- Aligns with The 1-Page Marketing Plan (Square 9) and integrates with customer experience systems.\n- Accepts business description and satisfaction insights as key inputs for tailored recommendations.","license":"MIT-0"},"metadata":{"os":null,"systems":null},"owner":{"handle":"quochungto","userId":"s176b6gfk8djgcz320d83ta4e184bx1v","displayName":"Hung Quoc To","image":"https://avatars.githubusercontent.com/u/88069966?v=4"},"moderation":null}