{"skill":{"slug":"abm-churn-prevention","displayName":"Churn Prevention","summary":"When the user wants to reduce churn, build cancellation flows, set up save offers, recover failed payments, or implement retention strategies. Also use when...","tags":{"latest":"1.0.0"},"stats":{"comments":0,"downloads":141,"installsAllTime":0,"installsCurrent":0,"stars":0,"versions":1},"createdAt":1773889209401,"updatedAt":1773890517474},"latestVersion":{"version":"1.0.0","createdAt":1773889209401,"changelog":"Initial public release of the churn-prevention skill.\n\n- Provides structured guidance for reducing churn in SaaS, covering both voluntary and involuntary churn prevention.\n- Includes detailed cancel flow design, dynamic save offer recommendations, and best practices for exit surveys.\n- Outlines key user/business context questions to gather before starting churn reduction work.\n- Supports workflows for building new cancel experiences, optimizing existing flows, and setting up payment recovery (dunning).\n- Incorporates practical UI/UX patterns, offer-to-reason mapping, and actionable strategy explanations.","license":"MIT-0"},"metadata":null,"owner":{"handle":"mariokarras","userId":"s1714hxad423m02rtb4r6n2vmn83e4f5","displayName":"Mario Karras","image":"https://avatars.githubusercontent.com/u/199292356?v=4"},"moderation":null}